Shipping policy

SHIPPING & DELIVERY
Once your purchase is completed, processing your order takes up to 3 working days (excluding Saturdays, Sundays, and public holidays). Once your order has been processed and shipped, you will receive an email confirmation along with your tracking number.

If you have any questions regarding your order, please email us at bonjour@elleshoes.my with your order number and delivery address.

INTERNATIONAL SHIPPING TO SINGAPORE
We are pleased to offer a flat rate: $5 for all orders.

Estimated delivery time:
Singapore: Estimated 7-10 business days

If you are unsure whether your location is covered, please contact us at bonjour@elleshoes.my and we will assist you.

Please note that import duties and taxes are not included at checkout. These charges, if applicable, will be collected by the shipping provider upon delivery. Kindly check with your local customs office for more information.